PIC Solutions Delivers Credit Lifecycle HealthCheck for Zambian Bank

Released on: January 21, 2008, 9:59 pm

Press Release Author: PIC Solutions

Industry: Financial

Press Release Summary: Cape Town, 22 January 2008 - PIC Solutions expanded its
normal Collections HealthCheck to a full Credit Life Cycle HealthCheck for the
Zambia National Commercial Bank Plc (ZNCB).


Press Release Body: ZNCB has established itself as the leading bank in the provision
of services to both the retail and corporate sectors of the Zambian economy and has
a network of 42 branches strategically located throughout Zambia.

The PIC Solutions range of HealthChecks have become an industry-benchmark for custom
consulting assignments and are highly popular with clients in the Africa Middle East
region. In these assignments, PIC consultants work with the client on a project
basis, with fixed costs, agreed deliverables and milestones. While credit grantors
regularly contract PIC to conduct a HealthCheck on a specific segment of their
credit operation, this service has now been made available over the full credit life
cycle in one single assignment.

The key objectives of the expanded Credit Life Cycle HealthCheck is to provide an
independent high-level review of the current credit practices of the organisation
and to make practical business recommendations for improvements that can be
implemented in a realistic timeframe.

Some of the following areas that are reviewed Credit Life Cycle HealthCheck include:

 Credit products and positioning within a retail environment
 Account origination and applications processing
 Scoring and use of data in decision making using best-practice risk
assessment technologies
 Authorisations management in credit life cycle decision points
 The operational structure of the collections department
 Collections technology, policies and procedures

Mark Wiessing, Managing Director of ZNCB states, "As part of our ongoing commitment
to improve credit risk management best practices, ZNCB seeks to ensure that our
credit life cycle strategies are effective and that they match industry benchmarks.
The Credit Life Cycle HealthCheck will ensure us that our entire operation will be
optimised."

Stephen J. Leonard, Managing Director of PIC Solutions added, "Best practice
customer management needs to be applied throughout the entire customer life cycle -
from initial marketing pre-screening right through to portfolio management and
charge-off policies. The Credit Lifecycle HealthCheck is a product that delivers
bottom line benefits throughout the entire credit life cycle and clients throughout
Africa and in the Middle East have shown huge interest in this service."


About PIC Solutions
PIC Solutions is the leading specialist credit risk solutions company in the EMEA
region. With offices in Cape Town, Dubai, Johannesburg, Manama and Nairobi, we
deliver integrated analytics, consulting and software solutions to over 150
companies in 25+ countries. Our services are used by organisations worldwide to
raise their performance, drive their strategies and enhance their profitability.
Analytics | Consulting | Software | Training

Cape Town | Dubai | Johannesburg | Manama | Nairobi www.PICSolutions.com

Editorial Contact:
Sarka Svoboda
Marketing Manager
Tel: +27 (0)21 680-6010
Fax: +27 (0)21 680-6003
Email: SSvoboda@PICSolutions.com
Web: www.PICSolutions.com

Web Site: http://www.PICSolutions.com

Contact Details: PIC Solutions
Birkdale I
River Park
Liesbeek Parkway
Mowbray
7700
South Africa
Tel: +27 (0)21 680-6000
Fax: +27 (0)21 680-6003
Email: Info@PICSolutions.com

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